How to White Label Your Swarm Account

This page walks you through the steps to follow to enable white labelling on your account. White labelling your account allows you to:

Please note White Labelling is only available on our Scale Plan and will include a white labelled version of your store and mobile app.

From within your Swarm account, click on your profile picture in the bottom left corner and select Settings. A settings window will pop up. Select the White Label tab. If you're not already on the Scale plan, you'll be able to upgrade your account and the white label features will be enabled.

Step 1

Enter a subdomain in the Custom Domain field.

We recommend using a subdomain instead of your main domain so you can still control your main site. E.g. login.mysite.com instead if mysite.com. However, if you do want to use your main domain, make sure it starts with www. E.g. www.mysite.com

Ideas for good subdomains to use (replace mysite.com with your domain):

Step 2

Add the following entry to your DNS to point your CNAME to app.swarm.to:

Example

Here are the settings shown for the custom domain, login.founderstory.com:

This is what these example settings look like when entered in a DNS provider, GoDaddy:

The main domain is founderstory.com, but the name value entered is “login”. This means login.founderstory.com will be the URL for the community.

Step 3

Click Validate to check that your subdomain is pointing correctly.

Step 4

Once validated successfully, you'll be able to make additional customizations:

Step 5

Set your brand colors.

Select a Primary, Secondary, Accent and Navigation color. These colors will override the Swarm defaults when you access your white label site via the customer URL. You can select colors to be used when the site is viewed in dark mode and light mode.

Click Save Changes and visit your white label url to see your branded site.

You'll notice that the white label settings screen is not visible on your white label site. To make any changes, make sure you do this via https://app.swarm.to/. In addition, when using https://app.swarm.to/, you'll notice that all invite links are using your domain.

Legal

Map to a specific space

If you have multiple spaces, select the default space you would like members to see when they visit your domain. Select your space from the dropdown menu.

Restrict member registrations

You might want to restrict registrations from specific domains or email addresses, you can add these email addresses in the box separated by commas.

Add code to your sign up page

Add custom code to the head and body of your sign up page.

Add code to your space pages

Add custom code to the body of your space pages.

To install your white label app, simply visit the custom domain you're using from a mobile device. Or, go directly to [custom domain]/install from your phone. E.g. login.mysite.com/install

If you want to customize the email address used to send notification emails, please follow the steps below:

Please contact us and we will enable this on your white label for you.